Privacy Policy
Your privacy matters to us at Knowaloryphavith
Information We Collect
At Knowaloryphavith, we collect information that you voluntarily provide when using our on-page optimization platform. This includes personal details such as your name, email address, company information, and contact details when you register for our services or contact us for support.
We also automatically collect technical information about your interaction with our platform, including IP addresses, browser types, device information, and usage patterns. This data helps us understand how our services are being used and allows us to improve the user experience continuously.
- Personal identification information (name, email, phone number)
- Company and business-related information
- Website data and optimization metrics
- Communication preferences and support interactions
- Technical data including browser information and usage analytics
How We Use Your Information
Your information is primarily used to provide and improve our on-page optimization services. We analyze the data you share to deliver personalized recommendations, generate optimization reports, and help you achieve better website performance results.
We also use your contact information to communicate important updates about our services, respond to your inquiries, and provide technical support when needed. Marketing communications are sent only with your explicit consent, and you can unsubscribe at any time.
Data Storage and Security
All data collected through our platform is stored on secure servers with multiple layers of protection. We implement industry-standard encryption protocols, regular security audits, and access controls to safeguard your information from unauthorized access or breaches.
Our data centers are located in facilities that meet international security standards, and we maintain regular backups to ensure data integrity. Access to personal information is restricted to authorized personnel who require it for legitimate business purposes.
- SSL encryption for all data transmission
- Regular security monitoring and vulnerability assessments
- Restricted access controls and authentication protocols
- Automated backup systems and disaster recovery procedures
- Compliance with international data protection standards
Your Rights and Choices
You have complete control over your personal information and can request access to, modification of, or deletion of your data at any time. We believe transparency is essential, and you can view exactly what information we have stored about you by contacting our support team.
If you wish to update your information, change your communication preferences, or delete your account entirely, these requests can be processed quickly through our user dashboard or by reaching out to our privacy team directly.
- Request a complete copy of your stored data
- Modify or correct any inaccurate information
- Delete your account and associated data permanently
- Opt out of marketing communications while maintaining service access
- Transfer your data to another service provider upon request
Third-Party Services
Knowaloryphavith integrates with certain third-party services to provide comprehensive on-page optimization capabilities. These partnerships are carefully selected based on their commitment to data protection and privacy standards that align with our own values.
When we share data with trusted partners, it's limited to what's necessary for service functionality and is governed by strict data processing agreements. We ensure that all third parties maintain the same level of security and privacy protection that we provide directly.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Active account data is maintained while your subscription remains current, with optimization history preserved to ensure continuity of service.
When you close your account or request data deletion, we begin the removal process immediately. Some data may be retained for a limited period to comply with legal obligations or resolve disputes, but this is kept to an absolute minimum and is securely destroyed once no longer required.
International Data Transfers
As a South African company, Knowaloryphavith primarily processes and stores data within South Africa. However, some of our service providers and partners may be located in other countries with adequate data protection laws.
When international transfers are necessary, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions. Your data protection rights remain the same regardless of where your information is processed.
Policy Updates
This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. We'll notify you of any significant changes through email or prominent notices on our platform before they take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The most current version will always be available on our website with the effective date clearly displayed.
Privacy Questions & Contact
If you have questions about this privacy policy or how we handle your data, we're here to help. You can reach our privacy team directly for any concerns or requests.
Address: 30 Bo Lang St, Groenvlei, Paarl, 7646, South Africa
Phone: +27828550721
Email: [email protected]